SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Posh Home (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myposhhome.co
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As for my review, I am deeply satisfied with my order. Came in time, quality as described, the seller is lovely
this is a fairly good price for , i dare say. given that the quality is superior, this is really a bargain
Very cool product. 10 out 10!!
makes a nice gift, glad i bought it
can't wait to try my new . looks promising
That's such a cheap ! Glad to find it online
i guess it's the cheapest price for i've ever seen. good job!
Absolutely satisfied with the . Thanks a lot!
I don't have any doubts where to buy online anymore. it's now my favourite store ever
Good quality! Looks exactly as on pictures!
It's already my second order in this store. Thanks again!
All is OK. arrived in good condition.
so far this is the best i ordered online. recommend!
Nice product and quality, looks really amazing!
Thankfully, this store offers best so far
real enchantment! I bought it for my group mates understanding how contented they will be, and it truly makes a elegant outgiving. as a matter of fact it is even better than the picture. It is just mesmeric and makes a wonderful acquiring - the quality is superior for the price. I will certainly think about buying another one, and can doubtlessly recommend it to anyone.
best i bought online so far
Happy with the purchase. Thanks to the seller, it's a true bargain!
Given that such an inexpensive is quite a rarity, here's my endless gratitude to the seller.
Very beautiful! Arrived well packed and protected. Thanks!
very, very good one! thanks for my !
I was wondering where to buy online, and thankfully found this store!
reviews show it's a lovely item totally worth its price. I can surely confirm :-)
great service, top quality of
ordered as a present at first, but liked so much that left it for my own use :-D